Heavenly Spa Facilities
Set in a tranquil, soothing space, our spa facilities include 15 deluxe treatment rooms. Choose from a massage tailored to your individual requests, a personalised facial that addresses your skin care concerns, or one of our calming body treatments. Finishing touches and fitness sessions complete the holistic offerings. At the Heavenly Spa by Westin we encourage you to live your best life, every day. Access to the spa facilities such as our gym, indoor heated pool, Jacuzzi, sauna and steam room is complimentary for hotel guests, spa members, and outside guests with a booked treatment valued at R850 and more. Spa memberships are available. A fee is applicable for other day visitors who are not receiving a spa treatment.
Spa Ettiquette
We offer a quiet, peaceful environment; please switch off your mobile phone. Towels, robes, slippers, and amenities are provided. Hotel guests must wear their in-room bathrobe. Your therapist will explain your treatment and appropriate attire on arrival.
General:
Facials are available from age 16 (with parental consent). Massages are for adults 18+. Guests under 16 may not access the spa, gym, or treatments.
Arrival & Check-in:
Please arrive 30 minutes early to enjoy the thermal facilities and discuss your treatment. Late arrivals will not receive extended treatment time.
Reservations:
Bookings must be made in advance. A 50% non-refundable deposit is required to confirm your reservation.
Cancellation Policy:
Cancel up to 24 hours prior without penalty; thereafter, the full fee applies.